About Situation Expert and Vignettes Learning

Ray Jimenez, Ph.D.

Ray Jimenez PhD, a pioneering figure in the field of Learning and Development, left behind an enduring legacy that continues to inspire the industry. His contributions to the world of training are immeasurable, and his innovative spirit lives on through his work and the countless lives he’s touched.

As the Chief Learning Architect and Founder of Vignettes Learning and Training Magazine Network, Ray was also the creative force behind Situation Expert, an A.I. ChatGPT Workflow Learning Platform. His dedication to innovation was recognized with the prestigious Innovation Technology Award from Training Magazine.

Ray began his career as a management consultant at Coopers and Lybrand, specializing in learning technology innovations, information management systems, and management development. Throughout his career, he led teams in implementing A.I., assisted performance metrics, talent management strategies, and effective learning designs.

Ray’s passion was focused on helping organizations, learning leaders, and learners embrace context-driven and workflow-based learning systems. His groundbreaking work in micro-content learning design and delivery resulted in innovative methodologies and software applications. The core of his expertise was on Workflow Learning Systems, Microlearning Expertise Systems, Story-Based Learning Designs (SBLD), and Contextual Learning Platforms (CLP).

He invented the kernel learning design called "SRIA" (Set up, Relate, Interpret, and Apply). The SRIA applies to all modalities including Microlearning and mobile learning.

Ray's influence extended beyond his innovative work. He championed the Microlearning Implementation Process and authored influential books, including "Workflow Learning," "3-Minute e-Learning," "Scenario-Based e-Learning," "Story-Based eLearning Design," and "Do-It-Yourself eLearning." Soon, his last book on “Transforming Learning Design Using A.I. ChatGPT” will also be available.

He was a sought-after speaker and thought leader, gracing conferences for organizations such as ATD, Training Magazine, eLearning Guild, ISPI, DevCon mLearning, and so on.

As the principal architect of the Training Magazine Network, which has over 185,000 L&D professional members, Ray played a pivotal role in shaping the Learning and Development community. His recent venture, Situation Expert, an A.I. ChatGPT learning system for continuous self-improvement and expertise development, exemplified his commitment to pushing the boundaries of innovation.

Ray generously shared his knowledge and expertise as an advisor and presenter of eLearning programs for prestigious institutions. He earned his Ph.D. from St. Peter's College and pursued Studies in Interactive Media at the University of California, Los Angeles.

Ray's impact extended to a diverse array of clients, including renowned organizations like FedEx, KPMG, Boeing, Lyondellbasell, Pearson, Cisco, Pixar, Dendreon, Netafim, Oracle, and NASA. Colleagues and workshop participants described him as "fun," "engaging," "technically savvy," and "inspiring." Ray's award-winning software solutions have been celebrated for their innovation.

Over 45,000 individuals have attended Ray's webinars, keynote presentations, and workshops, experiencing firsthand the transformative power of his insights and ideas.

Ray Jimenez's dedication to advancing the field of Learning and Development remains an enduring source of inspiration. His contributions will be remembered and celebrated for generations to come.

Jonathan Workman

Jonathan Workman has been in the learning industry for more than 20 years designing and delivering solutions for instruction-led, web-based, video- or computer-based training, and elearning for national and international companies. In all his work, Jonathan incorporates elements of micro-lesson design, collaborative learning, social learning and storytelling, a skill he learned first during his stint in improvisational comedy and later on honed in story-based design learned through his association with Dr. Ray Jimenez. Jonathan has experience in areas of manufacturing, financial and operations safety, processes and equipment training and learning design.

Crystal L. Fernandes-Harris

Crystal L. Fernandes-Harris has more than 10 years of experience in instructional design, training and e-learning video creation, and editing and developing documentation. Crystal is passionate about the Flipped Learning Model and continuously supports the implementation of engaging and creative blended learning methods, especially micro-learning and story-based design. In 2016, Crystal was a recipient of the 2016 Emerging Training Leader from Training Magazine and in 2017 she received the Academy of Human Resources Development’s (AHRD) Excellence in Scholarly Practice Award for the submission - Flipping the Corporate Classroom: Challenging the Norm in Legal Technology Training.

Crystal has experience in the areas of electronic medical records, new employee orientation, various legal technologies, processes and software training and design.

Aimee Lantzy

Aimee Lantzy is currently the Director of Learning & Development at GitHub. She has over ten years of experience in content creation, instructional design and learning strategy and has worked with some of the top performing eLearning companies in the country. She holds the Certified Professional in Learning and Performance (CPLP) certification from ATD as well as additional certifications in content rights management, intellectual property rights management, story-based learning design, scenario-based learning design and mobile learning development. Aimee is currently a doctoral student in education at Johns Hopkins University.

Melissa Erceg Dougherty

Melissa is an Instructional Designer for a company in the financial services industry. She also mentors for Vignettes Learning, helping others learn how to hone their scenario-based instructional design skills. She has been in the Training world delivering and creating training for a little over 11 years. Melissa has written several articles for the eLearning Industry website and enjoys sharing her knowledge of instructional design with others.

Brenda LaRose

Brenda LaRose has been involved in training for most of her career, beginning with the design and delivery of art courses for adults. She has designed and delivered solutions for instructor-led, web-based and computer-based training such as eLearning for her own training organization and for national organizations, incorporating creative elements whenever possible. She now incorporates micro-lesson and story-based design elements that she learned through association with Dr. Ray Jimenez to engage learners and ensure that lessons have an impact. Brenda has experience in areas of retail, leadership, mentoring, processes, health & safety, facilitation and learning design.

Tita Beal

Author, Designer, On-the-Job Change Facilitator

Tita Theodora Beal, an instructional designer and writer, specializes in working with clients to develop customized ways to turn corporate office strategies into on-the-job results through well-aligned performance development programs.

In her consulting practice, Tita has worked with firms in finance (Bankers Trust, Chase, Citibank, JP Morgan, PaineWebber just before the UBS merger, Prudential, and others) as well as in health care (Community Health Institutes, Memorial Sloan Kettering, NY University’s New Careers Training Lab, SEIU/Columbia University’s Institute of Public Administration), and pharmaceuticals (Astra Zeneca, Merck, Sandoz, SmithKline Beecham, and others.) Her consulting services was built on her past full-time work as an instructional designer/developer with Xerox Learning Systems, Morgan Guaranty and Pfizer.

Her design and writing projects have included most media/formats (instructor-led onsite and online classes, independent study eLearning, and video-based instruction) as well as a wide range of interactive learning techniques, including simulations (in person, online and/or video), discovery learning, case analysis and role play, write-your-own case challenges and action planning, teach-backs, on-the-job action learning projects and apprentice assignments, learning games, and others.

William J. Ryan, PhD

Manufacturing and Processes, Technology, Executive Development William J. Ryan, PhD provides strategic and technical guidance to organizations focused on developing and impacting talent through learning and performance solutions. Bill has a demonstrated record of corporate and industrial management experience leading performance support and instructional design teams globally including government contracts (Department of Energy), high technology (IBM & Westinghouse), and health-related industries including home health care and insurance (Humana). As the Principal Consultant of Ryan Consulting, LLC he works with clients looking for key opportunities for change, identifies the best approach, and makes that change happen. Recent clients include Delta Faucet with a comprehensive talent staffing and development plan and Blue Circle Leadership developing a blended online program in leadership development, consulting with institutions expanding or developing CBE degree programs, providing an implementation strategy for a Hiring for Competency model for the National Retail Services, a Tennessee state initiative focused on workforce development and helping businesses retain and develop their workforce. He is also actively working with a clinical start-up focused on improved clinical techniques for infants born with Neonatal Addiction Syndrome (NAS) and a blended leadership and coaching program for a multi-state manufacturing corporation, as well as developing alternative talent development strategies aligning newly defined career pathing with learning ladders. Dr. Ryan holds a M.S. from Ithaca College focused on Instructional Design and a Ph.D. in Computing Technology in Education from Nova Southeastern University.

Ray Jimenez, PhD

Learning Software Architect, Facilitate Technology Adoption

Ray spent 15 years with Coopers & Lybrand in the areas of management consulting and implementation of learning technology solutions. Ray is the author of 3-Minute e-Learning, Scenario-Based Learning, Do-It-Yourself eLearning, Story Impacts Learning and Performance eBook and an upcoming book on Microlearning and Continuous Learning. Ray has worked with American Bankers Association, Neiman Marcus, U.S. Air Force, NASA, Blue Cross, Goodwill Industries, Pixar Studios, Edison International, Netafim, Progressive Insurance, Bridgepoint Education, and California Institute of Technology, to name a few.

He is the Chief Learning Architect for www.SituationExpert.com and www.VignettesLearning.com. Ray teaches at the University of California, Irvine; University of Texas Southwest Medical Center, Dallas; Assumption University, Bangkok and Open Learning University, Hong Kong. He is a sought-after expert and workshop facilitator for Training Magazine, eLearning Guild and ATD Conferences. Ray is the founder and architect of www.trainingmagnetwork.com (a community of 100,000 members), and creator of award-winning learning platforms. Clients and workshop participants describe Ray as “fun”, “engaging”, “technically savvy”, “provocative”, “inspiring”, and “has depth and experience in Story-based eLearning Design.

Ryan Seratt

Healthcare, Sales and Support, Telecom, Retail

Ryan Seratt, a digital age learning leader at Ryan Seratt Consulting, has a passion for delivering highly effective training programs using a combination of technology, modern learning methods, and coaching to prepare students to prosper in today’s demanding work environments. His approach to training was developed after observing that workers are often overwhelmed by the speed of business where the complexity of products and services constantly increase to compete in the digital and global markets. In his view, a modern learning program must include continuous learning to enable people to successfully perform their roles.

Ryan has over 20 years of experience creating training programs and leading change for organizations in the telecom, finance, retail, and healthcare industries.

His significant global expertise includes collaborating with partners organizations to drive training standards as well as implementing robust skill coaching programs to surpass quality standards in call centers located in the United States as well as South Africa, India, Philippines, and the Dominican Republic.

Before founding Ryan Seratt Consulting, Ryan served as the director of enterprise learning for SCL Health where he championed the transformation of training to a modern learning ecosystem. That program consists of instructor-led training, virtual training, eLearning, mobile and a searchable knowledge base to better provide the right training at the right time to the hospital staff.

Tan Kwan Liang

Organizational Change, Performance Improvement

Kwan Liang helps organizations, teams and individuals navigate change towards improved performance and business results. Kwan Liang has more than 33 years of regional experience leading, guiding and working with executives at all levels. He started in the IT industry, holding various positions (from sales & marketing, regional business development to general management) with leading IT companies.

Some organizations he has worked with are McDonald’s S.E.A., SAP, Credit Suisse, Haojun Leadership Development Center (Shanghai), Brainpower (Korea), N.E.W.S.™ Navigation (Switzerland), Think Talent (India), Buzan Asia, Salt & Light Ventures (Philippines), SIA, M1, Roche, Sembcorp, Citystate Group, KS Distribution, Andalus, Linair Technologies, Airocide, Axiom, Singapore GIC, MAS, Jurong Health Group, Singapore Mindef, Adlerblick, Pacific Century Consulting, ISCA, SIM, and HKMA (Hong Kong).

Some of Kwan Liang’s consulting engagements includes: facilitating strategic thinking and process improvements sessions, translating corporate values to individual workplace behaviors, and leadership development for Senior Management. Kwan Liang is also an Associate Trainer of the Singapore Civil Service College’s Institute of Leadership and Organization Development (CSC ILOD). Kwan Liang graduated from National University of Singapore.

About Situation Expert and Vignettes Learning

Partnership

Clients and Workshop Participants

Founder

Ray Jimenez, Ph.D.

Consultants and Mentors

Jonathan Workman

Crystal L. Fernandes-Harris

Aimee Lantzy

Melissa Erceg Dougherty

Brenda LaRose

More List of Clients and Workshop Participants

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Ray Jimenez, Ph.D.

Jonathan Workman

Crystal L. Fernandes-Harris

Aimee Lantzy

Melissa Erceg Dougherty

Brenda LaRose

Tita Beal

William J. Ryan, PhD

Ray Jimenez, PhD

Ryan Seratt

Tan Kwan Liang